Terms & Conditions

PAYMENT CONFIRMATION – Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.

CANCELLATION POLICY – Open Circle has a strict ‘zero cancellation’ policy. Before booking or making payment, please ensure that you have selected the correct membership or program as no refunds will be given under any circumstances. Open Circle will not be responsible if you are unable to complete your membership or program and no cancellation or refund will be provided.

REFUND POLICY – Open Circle has a strict ‘no refund or return’ policy. Any purchases made will not be refunded. In the event that the booking error has occurred through the absolute fault of Open Circle, a refund will in most cases be issued to the same credit card you used for the original purchase. Please allow up to two billing cycles for the credit to appear on your credit card statement.

After completing payment, you will receive payment confirmation to the email address that you have provided at the time of booking. Payment confirmation will be sent to you within 24 hours upon your payment being approved and received by Open Circle.

Your membership will be activated for the program(s) that you have selected and completed payment for. It may take up to 3 working days for your membership to be entered into the membership software. It is your responsibility to ensure that you adhere to all membership terms and conditions. We accept no responsibility if you are unable to attend the course that you have booked for any reason whatsoever.

Multiple membership payments may result in multiple postings to the cardholder’s monthly statement. Please ensure you accurately book the membership that you intend to complete, and ensure that you are able to travel to such location and are available on such dates to complete the membership.